Very pleasant experience doing business with the staff. None of the insulting games that go on at most dealerships. If any games had started I would have left. I will come here for my next auto and tell people about you.
Great, organized, fair, daily dealer.
Mike did a great job matching me up with right vehicle. Smooth and calm experience. I was pleased with the financing experience. Everyone worked hard to make sure I got the best deal possible. You definitely earned a repeat customer. Thanks everyone.
We had a great experience purchasing our vehicle! Matt was our salesman and he was very easy and pleasant to work with. I have to also say the entire staff was awesome and made this experience great. We didn’t feel like we were at a typical car lot. Matt worked with our bank and had the paperwork finished up quickly. We are extremely happy we came to the Sour Lake Dealership.
I was blown away with the whole prosses everyone was Extremely nice and professional. They made buying a truck supper easy and stress free.
setup through Chev app on phone. no problems. got text & email confirming my appointment.
Great place, friendly and professional service. Mike Martin was amazing! Called that morning about a car and was driving out by the afternoon! Highly recommend this locally owned company for any of your vehicle needs!
Simply put, Cheyenne, and the folks who repaired my brand new truck, were the most friendliest, professional and downright honest people I have ever worked with at any dealership, project, and just day to day business I have ever had the pleasure of working with. I do not know what Cheyenne's official role is, or what she makes annually but I will say this. I will say this. She just made me a lifetime customer of your dealership, and I buy a new truck every 2 years. Thank you, and many, many thank yous' and blessings to her and your ...
Always great service
Very friendly staff and very accurate and fast
They are phenomenal!! Went above and beyond to help us, and I love that they were straight up and honest. we left very happy customers! 10/10 recommend.
Everyone involved helps make the car buying experience an enjoyable one
courteous, completed work on time
Johnathon Williams and Jerry Haynes are the best at what they do. They make buying a vehicle easy. We enjoyed working with them both. Thank you!
I felt that everyone was working to help me get the truck I needed. It was a friendly environment. They will have my business in the future from now on.
Is OK 👍
Great help and service
Professional and friendly staff. Clean facility.
very proffesional and quality work done on time thanks
Very good servive provided
Great bunch of folks that work there. All are very polite and friendly.
Mike Martin was very nice.
The service was very courteous, professional and proficient.
In and out in no time.
My experience was excellent! Everyone is very courteous, knowledgeable, friendly. I highly recommend this dealership!
Easy to business with and works hard to provide a good customer experience.
There was no playing around during the process of working our deal out. All 3 guys we dealt with were friendly and helpful. From the salesman, Mike Martin, to the Finance Manager, Jerry Haynes, to the “guy in the know” about how my vehicle works, Jonathon Williams. We weren’t rushed, but our time wasn’t wasted. I didn’t just receive a new truck, I received a look into their lives on a personal level. Thank you!
This was one of the easiest car buying experiences that I have ever had! Drew McClary was a great salesman and made everything so easy. And thank you to Jonathan who took the time to show us every feature on our vehicle from front to back. I have never had anyone go over every feature of the new vehicle!! Usually its been set up OnStar, Chevy Link and here are the keys and thank you but not them! Definitely will go back!
Very friendly people kept it professional but fun at the same time. Was never pressured to make a deal. Showed me different options. Overall the best experience I've ever had at a dealership.
Very nice, Went above and beyond. The staff actually cared.
It was great as always, wouldn't go nowhere else
Great PLACE to go
Great service as always!
Excellent! Just no comparisons to true family environment. Very fairly priced and great staff!
This was an exceptional car buying experience. I would recommend for anyone to use Sour Lake Motor Company. The sales team was world class. Drew was very attentive and quick to respond to any questions. He made a very smooth transition over the finance department. Rockie was prepared and the financial piece of this buying experience was transparent and simple. The finance team introduced me to Jonathon, Customer Service Director. He was responsible for explaining all the details about the Tahoe that I purchased. He knew every operational detail about the vehicle inside and out. I was impressed with his ...
Fast and efficient making the deal, filled out credit application on line. Salesman did everything he promised.
Took my truck in for a service today. Everyone was polite and the service was completed in the promised time at the quoted price. They even took care of a recall I didn't know about. I plan on coming back. Thank you.
They are awesome! Good friendly people and I was treated very well. I would recommend Sour Lake Texas Truckville to anybody.
They were so amazing and the experience was very stress free! We love our car and are super excited on our vehicle purchase!
Brought my car in but my warranty had expired so I only got the diagnostics. The staff was very friendly and the service pretty fast, it was a pleasant experience just wish I could have gotten my car fixed. 🙁
I had a great experience staff was very helpful and friendly . Awesome customer service and great salesman very professional with taking care of business . I love my truckville friends they are like family to me .
I really loved the feeling of “family “ and self-worth from every employee.
The Truckville dealerships go above and beyond on everything. So grateful for the team they have chosen! If you are looking for better customer service and attention to detail… drive to Sour Lake Texas! They are worth the drive!
Great to work with. All the way from Salesman being responsive to texts, Finance having paperwork done to customer rep going over functions of the truck.
Had to get warranty work done on my AC. I brought work with me because I had to wait on. The waiting area did not have a space to work, so they moved me to the show room to a desk. I am definitely grateful. Everyone was so amazing. Very thankful for warranty, low deductible and COLD AIR. Thanks Mike Rhodes, Chris in service and my service tech. THANK YOU to the team at Truckville.
My wife loves her car and we are thankful for the such a great bunch of people.
My salesman Bob, was prompt to answer my questions and assist with purchase of my auto. All details were explained to my satisfaction. The finance guy was also prompt to answer my questions and assist with purchase of my auto. The young man who cleaned my car did a great job and even offered to help me unload items from my trade-in to my new auto. All in All it was a pleasant experience with Sour Lake Motor Co.
Quick Friendly and Accurate Service
Matt went above and beyond to make this deal happen!! Jonathan was wonderful in going over everything with my new vehicle! I’m glad I came here while on vacation to do business rather than back home in Tennessee.
Bought a brand new spark with no appointment just walking in. I know my daughter will love it
Quick turnaround and decent price for repair
Well please with my service visit
Great service department and sales team and Gm is nice as well
Chevrolet, Ford, Ram, Jeep, Chrysler, Dodge and full line up of Pre-Owned Sour Lake Motor Company I'm here 6 days a week Monday to Friday 8 to 6pm Saturday 8 to 5pm
Buying at Sour Lake Chevrolet was the best experience we have ever had at a dealership. They knew going in that we couldn't stay all day. There was no pressure, no tricky sales tactics. Everyone there was knowledgeable, helpful and kind. And even though this dealership is quite a distance from us, we would love for them to be our go-to dealership.
awesome people, fixed the front end on my truck and I'm very happy with their work, Chris, Dalton & Shyann were all great pleasant people to deal with.
They are the best.
Rockie Tempelton made this a pleasant Experience. Without her, this deal would have never happened.
Finance manager was very thorough in explaining all the details of the purchase and the salesman explained the truck very well.
Great customer service
Great service fast and friendly.
Wanted to trade my truck for another... Justin got me a great deal on the new truck, gave me a great deal on the old truck... Service was fast and friendly at every turn! I will shop there for all my future vehicle needs.
The salesman Daniel Buckner was honest and upfront the entire time. Never tried to upsell me. They were busy but still never neglected me.
The service department is always A+ in my book!! ❤🇺🇸
Been trading with these guys for 40 years. Great place to shop for a truck.
Really nice service. 👍
Thank you all for working with me to get my dream truck! I love it and had a great experience while there. Justin was a great help.
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