Had to get warranty work done on my AC. I brought work with me because I had to wait on. The waiting area did not have a space to work, so they moved me to the show room to a desk. I am definitely grateful. Everyone was so amazing. Very thankful for warranty, low deductible and COLD AIR. Thanks Mike Rhodes, Chris in service and my service tech. THANK YOU to the team at Truckville.
My wife loves her car and we are thankful for the such a great bunch of people.
My salesman Bob, was prompt to answer my questions and assist with purchase of my auto. All details were explained to my satisfaction. The finance guy was also prompt to answer my questions and assist with purchase of my auto. The young man who cleaned my car did a great job and even offered to help me unload items from my trade-in to my new auto. All in All it was a pleasant experience with Sour Lake Motor Co.
Overall great experience
Quick Friendly and Accurate Service
Matt went above and beyond to make this deal happen!! Jonathan was wonderful in going over everything with my new vehicle! I’m glad I came here while on vacation to do business rather than back home in Tennessee.
Bought a brand new spark with no appointment just walking in. I know my daughter will love it
Quick turnaround and decent price for repair
Well please with my service visit
Great service department and sales team and Gm is nice as well
Chevrolet, Ford, Ram, Jeep, Chrysler, Dodge and full line up of Pre-Owned Sour Lake Motor Company I'm here 6 days a week Monday to Friday 8 to 6pm Saturday 8 to 5pm
Buying at Sour Lake Chevrolet was the best experience we have ever had at a dealership. They knew going in that we couldn't stay all day. There was no pressure, no tricky sales tactics. Everyone there was knowledgeable, helpful and kind. And even though this dealership is quite a distance from us, we would love for them to be our go-to dealership.
awesome people, fixed the front end on my truck and I'm very happy with their work, Chris, Dalton & Shyann were all great pleasant people to deal with.
They are the best.
Rockie Tempelton made this a pleasant Experience. Without her, this deal would have never happened.
Finance manager was very thorough in explaining all the details of the purchase and the salesman explained the truck very well.
Great customer service
Great service fast and friendly.
Wanted to trade my truck for another... Justin got me a great deal on the new truck, gave me a great deal on the old truck... Service was fast and friendly at every turn! I will shop there for all my future vehicle needs.
The salesman Daniel Buckner was honest and upfront the entire time. Never tried to upsell me. They were busy but still never neglected me.
The service department is always A+ in my book!! ❤🇺🇸
Been trading with these guys for 40 years. Great place to shop for a truck.
Really nice service. 👍
We had a great experience and was so thankful for all the help. Doss was great
Thank you all for working with me to get my dream truck! I love it and had a great experience while there. Justin was a great help.
Super easy buying process! Matt was friendly & informative & Wayne in finance walked us through everything on the paperwork with no pressure. When we took over the keys to our new vehicle, another gentleman met us outside & made absolutely sure that everything was set-up on our FordPass account. He even showed us stuff that we didn't even know the vehicle had or did! We'll be back for our truck purchase!
Great service and excellent work! Straight to the point and NO up selling, NO unnecessary work, and definitely NO BS like Moore Chevrolet in Silsbee! I live in Bridge City and I will definitely be driving the extra 40 mins and taking my vehicles to them before I make the mistake of stopping in Silsbee. Thank you Sour Lake Motor Company, I look forward to doing more business with y'all and making a new vehicle purchase in the near future.
They are all awesome there!! Would highly recommend this place for all your service needs!!!
Fast and friendly service department. Will be back.
Fast and courteous
Always have a great experience when I go to have my vehicle services!!! Great people and great deals!!
They were very friendly people...very helpfully with explaining all about the car
Great service and experience salesman.
Great, quick, and easy process!
Sour Lake Chevrolet service took great care of us and worked quickly to resolve the issue that TWO other Chevrolet dealers in the area did not. I will definitely be returning to this dealer for my service needs and future purchases.
Every time I’ve purchased a vehicle there it has been an amazing experience.
It took one hour for the truck to have updates and old change.
Good attention to detail; found nail in tire while rotating. Honest assessment of nail and up front with an estimate in the event it could not be repaired by patch. Oil change was fine. No issues known along with multi point inspection.
The service department is as good as the sales department, AWESOME. They were able to get me in and out the same day, and with my work schedule, that is very helpful to me! My salesman Drew "Hoss" McClary is always calling to follow up after the sale ( in this case 3 years after the sale ). He is great! I purchased my last 10 vehicles from him, and plan to purchase my next 10 as well! Great job Sour Lake Motor Company! Ty Yates
Oil Change and tire rotation performed. Oil life not reset, had to reset myself. Dependant on WiFi for software updates? Safety recall software update could not be perform due to WiFi inoperable. What happens if WiFi fails during update?
I went to every new dodge dealer in area, and Sour Lake Dodge went above and beyond. Got my note almost $300 cheaper than everyone else! I will only buy from Sour Lake Dodge from now on. Unbelievable service! They make it happen.
They are family
Nicole Thames was awesome and she helped us get my husband's dream truck! She was so helpful and great and and we will definitely do business with her again in the future!
I have purchased my last two trucks at Truckville, and Rocky Templeton is awesome! I'm currently out of state however when I get ready to buy my next vehicle I will be doing business in Sour Lake, TX.
Very good 👍
Hank Bush is really helpful with car buying. Traded with him at a no longer dealership. Found out he was here and made a visit. I really enjoy my Chevy Silverado Custom. Thanks Hank!
Daughter purchased a nice 2020 TRAX
great people and service, Rocky Templeton, can get it done....
We Were At TRUCKVILLE TO GET OUR OIL CHANGED, GREAT PLACE FOR ANY ADJUSTMENT AFTER YOU PURCHASE A CAR OR TRUCK, GREAT SALES STAFF & ALWSYS HELPFUL
Bought me a clean 2015 Chrysler Town and country one on the car beautiful car
no pushy sales man,,, easy to deal with and the experience was great,, will be going back for our next vehicle
Justin Tauzin AKA: the man! Called him a few weeks ago from the AUSTIN area and said we’re looking for a Honda Pilot. Last Friday he contacted me and said he took one in on trade. The NEXT DAY we made a deal. Truckville Management and Justin Tauzin put us in our budget and made the numbers not only work but exceed our expectation! The Zimmerman’s HIGHLY recommend Truckville Sour Lake to anyone looking to buy a new or used vehicle...NO MATTER where you live.
Fast service, friendly employees.
Go see John Ross and he’ll take care of you.
Amazing people, honest people, never will I go anywhere else!!
Absolutely the best buying experience hands down. Rockie was very knowledgeable and helpful with all of our questions. You won't be disappointed .
Salesman was helpful and friendly
It's a really good place all the employees are very nice and the manager is a really nice men " MR HERRING "
Service is fast and great people..
Excellent service and friendly people
What a great experience!! Drew McClary, our salesman, was beyond knowledgeable on our Gladiator and so easy to work with!!! Our first to buy here but won’t be our last!!!! Thanks, Drew!!
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